Library Health Audit: Preservation & Strategic Roadmap
Result: Identified 33% redundancy across 8,300+ files.
Problem: aging and duplicated content slowed operations. Action: built a scalable PnP PowerShell audit and migration framework.
Municipal Program PTP Update (FY 2026–30)
Result: Board-approved transit report used for FY 2026-30 planning.
Problem: fragmented municipal data. Action: validated 30+ data sources and redesigned visual reporting for CITT stakeholders.
Automated Regression Test Dashboard
Result: Reduced manual QA status updates by 20%.
Problem: release-readiness reporting was manual and slow. Action: built a SharePoint-linked VBA dashboard for bug and sprint visibility.
FSU EDM System Health Automation
Result: Automated 40+ recurring health-check records.
Problem: repetitive manual system checks. Action: automated weekly OnBase monitoring and reporting with Power Automate + SharePoint.
Third-Party Vendor Risk Assessment
Result: Standardized vendor scoring for repeatable risk decisions.
Problem: vendor risk reviews lacked consistency. Action: built a reusable matrix aligned to NIST and SOC 2 controls.
Contract Payment Management System
Result: Improved payment control visibility for transit contracts.
Problem: payment tracking risked overruns. Action: created Excel controls for invoices, labor-hour reconciliation, and ceiling monitoring.
SharePoint Workflow Revamp
Result: Faster and clearer intake routing for procurement requests.
Problem: approval handoffs were inconsistent. Action: mapped bottlenecks and implemented streamlined Power Automate flows.
OmniLog – Media Logging Platform
Result: Defined social product flows for discovery and retention.
Problem: personal media tracking felt isolated. Action: designed a social-first UX with discovery feeds and friend insights.
Robson College Website Redesign
Result: Clearer navigation paths for key college audiences.
Problem: site structure created navigation friction. Action: redesigned IA with persona-based flows and inclusive UX patterns.
GetInvolved FSU Campaign
Result: Increased platform traffic by 42%.
Problem: student engagement platform adoption lagged. Action: executed a multichannel campaign guided by performance analytics.
Tri-County Humane Society Redesign
Result: Simplified volunteer and adopter task completion paths.
Problem: navigation hid key actions. Action: redesigned wireframes and content hierarchy around mission-critical calls to action.